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Frequently
Asked Questions |
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When does the 2010 Pool
Season open?
- What are the pool opening
hours?
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What is the closing policy
for bad weather?
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What is
the minimum age for children visiting without adults?
- Can I make payments by credit
card?
- What is our guest policy?
- How
can I obtain a replacement copy of the membership agreement or by-laws?
- Can my
nanny or babysitter enter the pool with my children?
- I just
moved into the area. How do I get my pool membership?
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I am a pool bond owner but decided not to use the facility this season. Do I
still have to pay the annual dues?
Q: When does the 2010 Pool
Season open?
A: On May 29th, 2010
at
11:00am
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Q: What are the pool opening
hours?
A: Please click
this link to our pool schedule page
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Q:
What is the closing policy
for bad weather?
A: Generally if temperatures
fall below 70 degrees the pool will be closed. In addition guard management at
their discretion
will close the facility in case of poor or hazardous
weather conditions such as thunderstorms.
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Q:
What is the minimum age for
children visiting without adults?
A: Children visiting without
adult supervision must be at least 10 years of age. Minimum age for an escort or
babysitter
accompanying younger children is 13 years of age.
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Q:
Can I make payments by
credit card?
A: YES, we can process your
payments through a third party credit card processor. We accept
Visa, MasterCard, DiscoverCard and American Express. click
this link to make credit card payments.
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Q:
What is our guest policy?
A:
Guest guidelines are as follows: All Guests must be
accompanied by a member at all times. Each bonded member
family is allotted ten free guest passes per summer. Any
additional guests, ages four and older, will be charged $3.00.
There is a maximum of four (4) guests per day per member.
Guest fees may change and will be posted on guard house.
Guests, who are members with a past due account are NOT
allowed at the pool. If Guests become "every day" guests
we encourage those to purchase memberships so we can keep
this generous guest policy.
Summer members may bring guests subject to the $3 per guest
policy, maximum of 4 guests per day per member.
Children under 4 years of age do not need a guest pass and
can visit as guests free of charge.
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Q: How
can I obtain a copy of the membership agreement or by-laws?
A: You can download a copy of
these documents by clicking on the links below:
Click
here to download membership agreement
Click here to download
by-laws
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Q: Can my nanny or babysitter enter the pool with my children?
A: Yes, but you must register
the person with us to receive a Nanny pass
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Q: I just moved into the area. How do I get my pool membership?
A: It varies. Often a pool
bond is part of the purchase of your home. In this case please call us to
initiate a pool bond transfer. All past and current
assessments must be paid to facilitate the transfer.
If your home purchase did not include a pool bond you can
purchase a membership by
clicking on this link.
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Q: I am a pool bond owner
but decided not to use the facility this season. Do I still have to
pay the annual dues?
A: Yes. As you are an
equity bond owner you are a part owner of the property, regardless if you use
the facility or not. Just like if you would own a
condominium, you are responsible for the annual
assessments, regardless of how much you use the common
property or if you reside there. The payment
of the annual assessment is NOT optional but mandatory as per the membership agreement
and the
by-laws you bought into.
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We
accept these credit cards for payment |
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